Commitment to Quality Improvement
We would like to share some of our ongoing findings with you.
- Our latest surveys show a 100% satisfaction rate with our services.
- 97.4% of you would recommend our services to others.
- 99.9% of those completing a counseling appointment expect your financial situation to improve as a result of the counseling.
- 99.9% of those using our services find our fees fair.
- 99% of those attending our education programs thought the materials were helpful and learned something that they could use from the program.
- 94% of those attending our education programs thought the course materials were relevant to their lives.
- 94.8% of clients using the Debt Management Program feel they are making progress towards their financial goals.
- 96.1% of clients using a Debt Management Program feel their debt load is decreasing.
- 81.3% of clients using a Debt Management Program feel less stressed about their finances and more confident in handling their finances.
We value your input. Please feel free to contact us at firstname.lastname@example.org with your thoughts and suggestions on ways we can continue to improve our services.